What happens when familiar leadership approaches meet an unfamiliar context? Over the past twenty-five years, I have had the privilege of working with leaders and leadership teams in more than seventy countries. I cannot remember a time when the world around those leaders felt quite as complicated as it does today. Leaders are dealing with geopolitical tension, AI, skills shortages, and considerable pressure to reinvent their organizations. The World Economic Forum reports th

Coaching Human Complexity Over the past twenty-five years, we have had the privilege of collaborating with leaders and teams in more than seventy countries. Through our global network of partners and practitioners, we continue to see how organizations wrestle with the human side of complexity. Yet there is one misunderstanding that has remained remarkably persistent. When people hear the words intercultural coaching, they almost immediately think about coaching across natio

“When are you going to tell me what we are going to talk about and what I need to do to improve?” I could hear his frustration and to be...

Learn how to avoid bias and build intercultural safety in coaching Have you ever been in a coaching situation where you seem to be speaking a different language than the other person? Or had more difficulty communicating with some clients than others—creating slower than usual results? As we struggle to help clients get results, sometimes we end up having the opposite effect. At these moments, it is easy to slip away from a non-directive coaching practice and start making su

Feedback is a valuable tool that is useful for a wide variety of situations, for example at work, as a leader and in our personal lives –...

How to recognize and slow your assumptions and responses in coaching You are in Dubai, coaching the CEO of a large conglomerate. In the first couple of sessions in his high-rise office, it feels like he is withholding. Maybe he is not taking this coaching seriously enough for it to really be helpful. What do you do? In situations like these, it is easy for us to come up with solutions based on our own ideas. Perhaps it would be good to give him some feedback on this, open up

Taking a closer look at the benefits and pitfalls of psychometrics supporting coaching programs Written by Paul White Introduction Since...

Introduction As we are well past the dawn of the 21st century and the Fourth Industrial Revolution is in full swing we, at North Point...

In this article we’re pausing to look back and see what we’ve done and what wisdom we can draw from the process described in this series...

Article talks you through what specific actions you can take to move your coaching culture forwards.

North Point Academy (NPA) and KnowledgeWorkx (KWxC) are pleased to announce a new Certification in Intercultural Coaching...

Having gained purpose and direction, we are adding to this with action. We’re asking ourselves the question, what specific action can you...

What criteria does your organisation use to choose which ideas and strategies are best to move forwards with.

This article will explore the sometimes uncharted waters of establishing a coaching culture. Firstly we’ll look at some strategies that..

This is the third article in our series on Creating a Coaching Culture. This series of articles is primarily focused at HR and Development..

This article peels the plaster of the smiling 30 second elevator pitch and looking at some of the lack of health that can, and often does...

One of the most talked about aspects of corporate leadership today is the topic of building a coaching culture. There is much discussion ab

In today’s world, we live with a great deal of uncertainty, things are constantly changing. This is the so-called VUCA (that is, volatile, u

In the NPA Certificate in Professional Coaching, one of the qualities of good coach is described as, “Being a student of yourself.”

Interpersonal assessment tools are subject to blindspots. Often this is because the tool is not designed to take into account cultural...